Identified - Some admins are unable to share new courses with recipients. However, a workaround exists: My University > Catalog > Share Between Universities. We've identified a fix but are resolving issues with our deployment before we can implement. The current resolution timeline is mid-February.
Feb 01, 2023 - 13:49 PST
Update - We've now resolved the issue where some logged-out Learners are seeing a 'Oops error' when clicking on a course and working on a fix. We've identified a fix but are resolving issues with our deployment before we can implement. The current resolution timeline is mid-February.
Feb 01, 2023 - 08:28 PST
Identified - We've resolved the issue where Learners were seeing an intermittent error on course pages. We've identified why some logged-out Learners are seeing a 'Oops error' when clicking on a course and working on a fix. We are still investigating why some $BlueBucks don't match and are missing from some course & category pages.
Dec 15, 2022 - 17:53 PST
Update - We are continuing to investigate this issue.
Dec 14, 2022 - 11:26 PST
Investigating - Some Learners get an intermittent error message on their incentives page and some users can't see BlueBucks on their course cards or their course detail page. We are currently investigating the issue.
Dec 12, 2022 - 13:45 PST
Identified - We've identified the issue and are working to restore Automation Suite service but must resolve issues with our deployment process first. The current resolution timeline is mid-February.
Feb 01, 2023 - 17:54 PST
Investigating - The automation suite is not loading for all users. We are currently investigating the issue.
Dec 12, 2022 - 13:55 PST
Investigating - We're investigating this issue.
Jan 31, 2023 - 12:47 PST

About This Site

Review real-time information on system status and security. If you have a question about something here, visit our knowledge base (https://bluevolthelp.zendesk.com) or reach out to support@bluevolt.com

Admin Major Outage
Automation Suite Major Outage
Training Tracks Operational
Sharing Center ? Degraded Performance
Analytics ? Operational
Learner UI Operational
SSO ? Operational
Email ? Operational
Staging ? Operational
SendGrid API Operational
Incentives ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 3, 2023

No incidents reported today.

Feb 2, 2023

No incidents reported.

Feb 1, 2023

Unresolved incidents: Automation Suite isn't loading for all users, Share Courses feature not loading for some users, Incentives are operational; $BlueBucks totals are missing from some course & category pages.

Jan 31, 2023

Unresolved incident: Email management page is not loading for some users.

Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023

No incidents reported.

Jan 24, 2023

No incidents reported.

Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.

Jan 20, 2023

No incidents reported.